Identify your clients

As a money services business (MSB) operating in Canada, you have to ID your clients when doing certain transactions with them. You also have to keep their ID information in your records.

If you do not meet all of these obligations, you may be assessed penalties or incur other consequences.

Guideline: Methods to ascertain the identity of individual clients (In force as of June 30, 2016)

Please note that you have a transition period of one year (June 30, 2016 to June 30, 2017) to adopt new methods to ascertain the identity of clients. There was a previous error on our website indicating that the transition year was June 30, 2016 to June 17, 2017 and we are re-publishing to correct this on the FINTRAC website. You have until June 30, 2017 to use either the methods to ascertain identity described in Guideline 6: Record Keeping and Client Identification or the new methods (described in the Guideline Methods to ascertain the identity of individual clients). After June 30, 2017, Guideline 6 : Record Keeping and Client Identification will be obsolete and no longer available online.

Your client ID obligations

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